Management and Organizational Studies 2181A/B Chapter 4: Chapter 4

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Personality: the structures and propensities inside people that explain their characteristic patterns of thought, emotion, and behavior. Personality reflects what people are like and creates their social reputation they way they are perceived by friends, family, co-workers, and supervisors. T(cid:396)aits: (cid:396)e(cid:272)u(cid:396)(cid:396)i(cid:374)g (cid:396)egula(cid:396)ities o(cid:396) t(cid:396)e(cid:374)ds i(cid:374) people"s (cid:396)espo(cid:374)ses to thei(cid:396) e(cid:374)(cid:448)i(cid:396)o(cid:374)(cid:373)e(cid:374)t. Personality is a collection of multiple traits i. e. responsible, easygoing, polite, reserved. Cultural values: shared beliefs about desirable end states or modes of conduct in a given culture that influence the expression of traits i. e. traditional, informal, risk-averse, assertive. Ability: relatively stable capabilities of people for performing a particular range of related activities. In contrast to skills, which can be improved over time with training and experience, ability is relatively stable. Conscientiousness: dimension of personality-reflecting traits like being dependable, organized, reliable, ambitious, hard-working, and persevering. Most important in terms of job performance.