Nursing 2230A/B Chapter Notes - Chapter 6: Workplace Bullying, Medical Error, Safety Culture
13 Mar 2018
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October 15, 2016: high quality practice environments produce better patient outcomes and more satisfied patients and staff, cno"s quality assurance practice consultation program and rnao"s quality practice. In class: safety culture first appeared in 1988 after chernobyl, medical errors are becoming increasingly popular for deaths in canada. Someone got a mastectomy who didn"t need to after a hospital mix-up . 185,000 adverse events (injury, disability, death) in hospitals in canada. Near events: patient safety incidents that result in serious harm or death, can be prevented using organizational checks and balances, these do not imply blame; never is call-to-action, not a demand or an attempt to shame mistakes. Safety can be a fluid environment responding to situations as they arise. It"s a giant magnifying glass, it was melting cars in the parking lot across the street: airline industry people feel comfortable to bring up things they are worried about.
