Psychology 2061A/B Chapter Notes - Chapter 7: Virtual Work, Absenteeism, Groupthink
Document Summary
1990s = organizations have been shifting from individual work to teams. Shift increased by: pressure for skill diversity, rapid response, and adaptability caused by greater competition and innovation. Teams two or more people working interdependently toward the achievement of a common goal. Teams = complex, dynamic or adaptive systems. Task interdependence the extent to which performance on team based tasks are dependent on other members" performance. Team member interaction the extent to which members interact with each other while completing their job tasks. Total team performance could simply be the additive function of individual members" performance. Role definition the extent to which members have highly defined (and sometimes regulated) roles within the group such that they are differentiated from other specific roles within the group. Interchangeability the extent to which members can fulfill any of several roles on the team low role definition members all perform same general tasks, involves players who are interchangeable.