Psychology 2660A/B Chapter Notes - Chapter 4: Management System, Job Analysis, Central Tendency

• School: Western University
• Department: Psychology
• Course: Psychology 2660A/B
• Professor: John Meyer

Document Summary

Job performance data can benefit both employees and organizations. Based on job performance can be found on both contract and law. A union contract will often specify that job performance is the basis for particular administrative decisions. In order to improve and maintain their job performance and job skills. Interim review- for feedback, thus reducing some anxiety. E. g. comparing employee performance before and after the implementation of a new program designed to enhance it. Performance criteria criteria - a standard against which you can judge the performance of anything. Theoretical (ultimate) criterion- theoretical construct, it is the idea of what good performance is. Actual (experimental) criterion- the way in which the theoretical criterion is assessed or operationalized. Bernardin and beatty (1984): >25 characteristics for measuring the effectiveness of criteria. Actual criteria are imperfect indicators of their intended theoretical performance criteria. Only a rough estimate of the theoretical criterion.