BU354 Chapter Notes - Chapter 10: Job Analysis, Central Tendency, Performance Appraisal
Document Summary
Performance management- process encompassing all activities related to improving employee. Strives to create high-performance culture by using minimum number of employees performance, productivity and effectiveness. Includes goal setting, pay for performance, training and development, career management, disciplinary action. Performance management system should provide an integrated network of procedures across the organization that will influence work behavior. Three major purposes: aligns employee actions with strategic goals, vehicle for culture change, provides input into other hr systems such as development and remuneration. Effective performance appraisals are the basis for successful performance management. Difficult interpersonal task for managers that cannot be eliminated. Basis for fostering and managing employee skills and talents and can be a key component of improved organizational effectiveness. Techniques same for high and low performing organization. Managers of high-performing organizations conduct and implement appraisals and manage performance on a daily more effectively.
