BU354 Chapter Notes -Performance Appraisal, Job Performance, State Implementation Plan
Document Summary
Performance management is a process encompassing all activities related to improving employee performance, productivity, and effectiveness, including goal setting, pay for performance, training and development, career management, and disciplinary action. The foundation of performance management is the performance appraisal process: the purpose is to instill in them the desire for continuous improvement. Performance management is a largely untapped opportunity to improve profitability; more productive employees means using a minimal number of employees. Step 1: defining performance expectations should be linked to current strategic objectives and implementation plans job description often insufficient to clarify performance expectations. Measurable standards related to strategic objectives should be developed for each position employees should always know ahead of time how and on what basis they will be appraised. Step 2: providing ongoing coaching and feedback important to have open two-way communication both the employee and the manager need to check in frequently throughout the performance management process to talk about progression toward goals.
