BU385 Chapter Notes - Chapter 4: Dont, Saccharin, Software
Document Summary
2013: quality of the product is mainly (maybe even 80%) determined during the design. 1 | n a t a s h a p a r k. Too much structure results in bureaucracy and too little structure results in ineffective design/development process: the usual phases/stages for product design. Idea generation and preliminary assessment (scoping): ideas from customer feedback, Preliminary assessment = market, technical, financial evaluation: in the selection stage, there is screening and selection to assess organizational benefits, building a business case: what customers want/require, nature of product, technical feasibility, project goals (performance, price, quality, etc. Several concepts are developed, each of which represent a slightly different product form/function and its components. Choose a concept and complete the design, build prototypes, test, and revise the design. Design the delivery process (develop process concepts, evaluate, choose 1, complete the design, prototype, revise).
