BU481 Chapter Notes - Chapter 8: Organizational Chart, Nestlé, Profit Sharing
Document Summary
Innovation - capacity to stimulate and support strategies based on new ideas, new markets, new processes, new products. Productivity - capacity to stimulate and support strategies based on cost efficiency and price. Speed - capacity to stimulate and support based on speed first with new products, first to develop new technologies, first to gain government approvals, offer fast response to customers. Cross-cultural effectiveness - capacity to stimulate and support based on unusually effective cooperation between employees of different cultures. Cross-unit synergies - capacity to stimulate and support based on seamless cooperation and support between different units in the company - ex. Organizational capabilities are based on the behaviour of employees, which in turn, is influenced and supported by the culture of the organization. How much energy is put into various aspects of their job. How much attention is given to external issues. Culture - values, beliefs, and core basic assumptions, shared by people of an organization.
