ADMS 1010 Chapter Notes - Chapter Articles: Job Satisfaction, Frederick Herzberg, Sensitivity Training
Document Summary
Week 9 - reading - articles - how do you motivate employees? (frederick. How do you motivate employees? by frederick herzberg. Straightforward, practical formula for motivating peopleor so it is stated. The surest way of getting someone to do something is to administer a kick in the pants. Negative physical kita: to administer physical pain to get someone to do something, a literal direct kick in the pants. It contradicts the image of benevolence that most organizations cherish. Results in negative feedback-the employee may fight back. Negative psychological kita: symptomatic expressions of ego sores that have been rubbed raw are the result of negative psychological kita. Cruelty is not visible; bleeding is internal and comes later. Since the # of psychological pains that a person can feel is almomt infinite, the direction and site possibilities of the kita are increased many times. The system can do the dirty work and the asshole who did it can sit back.