ORGS 1000 Chapter Notes -Job Performance, Job Analysis, Specific Performance

• School: York University
• Department: Organization Studies
• Course: ORGS 1000
• Professor: Stephen Friedman

Document Summary

Performance feedback based on results does not provide information they need to improve their behaviour. Job performance: employee behaviours that contribute either positively or negatively to the accomplishment of organizational goals: this includes behaviours that are relevant to job performance. What does it mean to be a good performer : there are three general categories to measure a good performer , adhering to your task performance, demonstrating good citizenship behaviour, avoiding counterproductive behaviour. Job analysis: a process by which an organization determines requirements of specific jobs: there are three steps to conducting a job analysis, a list of all the activities involved in a job is generated. The list generally results from data from several sources such as surveys and interviews of employees: each activity on the list is rated by subject matter experts according to things such as importance and frequency. Citizenship behaviour: citizenship behaviour: goals by improving the context in which work takes place.