BUS 207 Chapter 13-35: Chapters 13-35 Carr Notes
Document Summary
Chapters 13-35: depositions require a skill set leaders don"t use on the job. Managers redefine the agenda around what they believe are key issues: argue case passionately that skeptics side with them, overpower stubborn opponents with logic, humor, steely-eyed toughness. Use them to win customers" orders/get budgets approved o. Except when company is sued and star manager is summoned by opposing lawyers to give pretrial evidence in oral deposition o. Every word of their answers will be picked apart for inconsistencies/signs of arrogance that might hurt company"s ability to defend itself. Deposition --> major rite of passage for ambitious managers: as executive"s gain prominence, increasingly likely that they"ll be person chosen to explain company"s conduct in face of suits alleging anything from patent infringement to product liability. To survive being deposed, 4 steps: make answers brief and tightly focused o o.