MGT-2010 Chapter Notes - Chapter 10: Boondoggle, Absenteeism, Organizational Culture
23 Apr 2018
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Document Summary
Fundamental change: what will you be called on to deal with: the marketplace is becoming more segmented & moving toward more niche. Globalization and outsourcing are transforming whole industries and changing the way we work: knowledge, not information, is becoming the new competitive advantage. Knowledge work is analytic and involves problem solving and abstract reasoning exactly the kind of thing required of skillful managers, professionals, salespeople, and financial analysts. Two types of change: reactive versus proactive: reactive change: responding to unanticipated problems and opportunities. Reactive change: making changes in response to problems or opportunities as they arise putting out fires : proactive change: managing anticipated problems and opportunities. Proactive change: (or planned change) involves making carefully through-out changes in anticipation of possible or expected problems or opportunities. The forces for change: outside and inside the organization. Creativity: the act of developing new and imaginative ideas into reality.
