MGT-2010 Chapter Notes - Chapter 13: Quality Circle, Work Unit, Continual Improvement Process
24 Dec 2015
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Why teamwork is important (p. 412 table 13. 1) (cid:1) (cid:1) (cid:1) (cid:1) (cid:1) (cid:1) (cid:1) (cid:1) norms, share collective goals, and have a common identity. Group: two or more freely interacting individuals who share collective. Different from a crowd and an organization like a labor union because members don"t interact. Ex) 10 employees meeting to exchange info about company polices on wages and hours. Team: a small group of people with complementary skills who are (cid:1) committed to a common purpose, performance goals, and approach for which they hold themselves mutually accountable. Successful teams take a life of their own. The essence of a team is common commitment, without it they perform and individuals. Ex) 2-10 employees who are studying industry pay scales with the goal of making recommendations for adjusting pay grades within the company (cid:1) (cid:1) the organization and is headed by a leader. Formal groups: a group established to do something productive for.
