BUS 082 Chapter Notes - Chapter 1: Signature Block, Etiquette In Technology, Business Communication
31 Aug 2020
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Document Summary
Requires the same analytical thinking (paiboc) as do other documents. Emails are used daily to further business communication. For this reason, they must be professional documents. Your text messages, tweets, facebook posts and emails are retrievable virtually forever. Therefore, you must be discreet as every electronic communication leaves a trail. While electronic communication continues to evolve, one reality is constant when you post, you are published. Apply all the business writing rules paying close attention to your audience. Apply these general rules: use informal salutations such as good morning or hello , use a signature block as most organizations expect that. Organize your messages to meet the readers" expectations: use paiboc as you plan your message. Etc: provide complete information so the reader can act on your request, deliver good news directly (put in subject line); give bad news indirectly, use clear, concise, specific language, and keep paragraph", create a meaningful subject line.
