BUS 331 Chapter Notes - Chapter 9: Nordstrom, Walmart, Human Capital
29 Feb 2016
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Key question is how can we do better tomorrow than we did today? . Visionary companies have a never-ending cycle of self-stimulated improvement and investment for the future. Very disciplined, demanding of themselves continuous improvement. Comfort isn"t the objective in a visionary company, they want to create mechanisms of discomfort no complacency, always a drive to get better. Example: p&g create internal competition between its brands to make it impossible for any brand to become complacent in success. Example: motorola and the innovate-or-die mechanism cut off mature product lines that accounted for significant sales volume to force itself to create new products. Example: ge and work out discussion of opportunities for improvement and making concrete proposals. Upper managers don"t discuss, but must make decisions on the spot. Example: boeing and eyes of the enemy assigns managers the task of pretending as.
