SCOM 123 Chapter Notes - Chapter 12: Xerostomia, Procrastination, Crowdsourcing
Document Summary
Speech anxiety: the fear of public speaking and the nervousness that accompanies that fear. Fight-or-flight response: the physiological defense alarm process triggered by stress. Produces symptoms such as increase heartbeat, blood pressure, perspiration, glucose supply, dry mouth, and weak voice. Dysfunctional speech anxiety: the intensity of the fight-or-flight response prevents an individual from giving a speech effectively. Self-defeating thoughts: can sabotage your speech and are rooted in the excessive concern that your audience will judge or reject you. Catastrophic thinking: sees only failure and not an opportunity for success. Perfectionist thinking: anguish over every perceived flaw and magnify the significance of even minor defects. Illusion of transparency: the overestimation of the extent to which audience members don"t notice a speaker"s nervousness. Novelty: we fear what is unpredictable or unfamiliar. Conspicuousness: being the center of attention can increase anxiety. Types of speeches: giving a speech with no warning or to a hostile audience can create anxiety.
