BIOL 1001 Chapter : Biology Chapter 8
Document Summary
Communication at work is functional, effective & competent and strategic. Types of messages: task based messages: get something done, maintenance messages: build relationships, network, human relations: messages of praise and reward; sadly, people forget these the most. For both of these she gives an example and asks what it represents. Presentation communication: broader term, includes meetings, interviews, training, employment reviews, more likely to do this than public speaking, common form of communication, business goal related. Know that presentation communication is common and informal: public speaking is generally at a podium in front of a large, quiet audience; practiced speech, presentations include feedback, criticism, etc. 7 principles of effective presentation: purpose, audience, logistics, content, organization, credibility, performance. She asks what you should know about your audience, answer is all of the above. She also asks what you should do first when preparing for a presentation: answer is to analyze your audience.
