SOCL 2001 Chapter : Chapter 6 Part 2
Document Summary
Social groups, organizations, and social institutions chapter 6 part 2. Weak reward systems rigid rules: goal displacement: a preoccupation with rules and regulations rather than achieving objectives communication problems. Parkinson"s law: work expands to fit the time available. Peter principle: promotion to ones level of incompetence. Iron law of oligarchy: domination by a small group of individuals. Mcdonaldization of society the organizational principles that underlie mcdonalds dominate more and more sectors of society components of mcdonalization are efficiency, calculability, predictability and control. Efficiency: choosing the most effective means to an end: division of labor, ordering by number. Control: exerting influence: roped off areas for lines. Pharmacy consumers are encouraged to shop while their prescription is filled: control. A customers number is called when their order is ready: efficiency courses have similar numbers throughout a states community college system, predictability. Personal ties and connections often override formal rules and structures informal norms about snitching, work speed, and work amount emerge.
