MGT 20200 Chapter 1: Chapter 1 Summary
Document Summary
1. 1 explain why managers are important to organizations. Organizations need their managerial skills and abilities especially during these chaotic, changing times. They are important to getting things done. The quality of the relationship between employees and supervisors is the most important variable in employee productivity. 1. 2 tell who managers are and where they work. Managers do work in organizations: deliberate arrangements of people to accomplish some specific purpose. Management skills include technical skills, human skills, and conceptual skills: interpersonal roles involve people and other ceremonial and symbolic duties, informational roles involve collecting, receiving, and disseminating info, decisional roles entail making decisions or choices. Mintzberg"s managerial roles describe what managers do at work in their different. Important factors to the manager"s job include listening and responding to. Management is universal needed in all types and sizes of organizations in all areas. When one goes out into the business world they will either manage or be managed.
