INTB 1203 Chapter Notes - Chapter 12: Foreign Corrupt Practices Act, Procter & Gamble, Alan Mulally
16 Dec 2016
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Strategy: actions managers take to attain the firm"s goals. Profitability: a ratio or rate of return concept. Profit growth: the percentage increase in net profits over time. Value creation: performing activities that increase the value of goods or services to consumer. Strategic choice between value creation (differentiation) & cost. Operations: the various value creation activities a firm undertakes. Organization architecture: the totality of a firm"s organization, including formal organizational structure, control systems and incentives, organizational culture, processes, and people. Organization culture: the values and norms shared among an organization"s employees. Controls: the metrics used to measure the performance of subunits and make judgments about how well managers are running those subunits. Incentives: the devices used to reward appropriate managerial behavior. Processes: the manner in which decisions are made and work is performed within any organization. Organizational culture: the values and norms shared among an organization"s employees.
