LOC 211 Chapter Notes - Chapter 8: Critical Role

• School: Northwestern University
• Department: Learning and Organizational Change
• Course: LOC 211
• Professor: Douthit

Document Summary

Interpersonal dynamics espoused theories - accounts individuals provide whenever they try to describe, explain, or predict behavior theories-in-use - an implicit program or set of rules that speci es how to behave. There are signi cant discrepancies between espoused theories and theories-in-use people misperceive themselves. Model i suggests that an organization is a dangerous place where you have to look out for yourself. Model ii emphasizes integration of advocacy and inquiry emphasize common goals and mutual in uence communicate openly; publicly test assumptions and beliefs combine advocacy with inquiry. Those with high ability to perceive accurately tend to be more exible to changes in environment and better able to build supportive social networks. Groups can take many forms and have both assets and liabilities. Groups operate on two levels: an overt, conscious level focused on task, an implicit level of process involving group maintenance and interpersonal dynamics.