COMS 3500 Chapter Notes - Chapter 6-11: Cognitive Model, Self-Actualization, Groupthink

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Unitary frame of reference: emphasis is placed on common organizational goals. Conflict is seen as rare & negative, power is the prerogative of management. Pluralist frame of reference: the organization consists of many groups with divergent interests. Radical frame of reference: organization is viewed as a battleground where rival forces (management & unions) strive for the achievement of largely incompatible ends. Conflict & power are seen as reflections of larger class struggles. Examined relationships between owners & workers in a capitalist society. Theorized that there was an imbalance in this relationship & that workers would rise up against the capitalist system: critique would lead to a revolution . Power: a defining, ubiquitous feature of organizational life. Traditional approach: power is a relatively stable entity that people or groups possess: power over control, hierarchical status. Symbolical approach: power is a product of communicative interactions and relationships: power in socially constructed orgs.

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