BUSQOM 1070 Chapter Notes - Chapter 1: Operations Management, Supply Chain, Human Resources
23 Dec 2018
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Section 2 - organizing to produce goods and services operations, or operations management: all organizations perform three functions to create goods and services, 1. Marketing: generates demand, or at least takes the order for a product or service: 2. Production/operations: creates, produces, and delivers the product: 3. Finance/accounting: tracks how well the organization is doing, pays the bills, and collects the money. Section 4 why study om: four reasons, 1. Want to know how goods and services are produced: 3. To understand what operations managers do: 4. It is a costly part of an organization: om provides a major opportunity for an organization to improve its profitability and enhance its services to society. Section 5 what operations managers do: all good managers perform the basic functions of the management process, management process consists of planning, organizing, staffing, leading, and controlling, 10 strategic om decisions, 1.
