33:799:460 Chapter Notes - Chapter 1: Process Flow Diagram
Document Summary
Process: a series of actions, changes, or functions bringing about a result, connected worksteps, sequenced order of worksteps, standardized work practices within worksteps, standardized inputs and outputs, high volume, opposite of a process is a project. Process management: the design, selection and management of inputs, technologies, methods, personnel, workflows and operations to deliver value to the customer. Compute the capacity for each of the resources. Use demand to compute the implied utilization levels. Identify the bottleneck (compare avail. cap to req. cap) Compute various performance measures: treating a bottleneck: Keep well fed do not starve.