MGT 1001 Chapter Notes - Chapter 5: Delphi Method, Brainstorming

• School: St. John's University
• Department: MGT - MANAGEMENT
• Course: MGT 1001
• Professor: Kevin Tyrone James

Document Summary

Planning choosing a goal and developing a strategy to achieve that goal. Employees put forth greater effort when following a plan. How to make a plan that works: set goals, develop commitment, develop effective action plans, track progress toward goal achievement, maintain flexibility. >revise existing plan or begin planning process anew. Goals goals that are specific, measurable, attainable, realistic, and timely. goal commitment the determination to achieve a goal. steps to rational decision making. Compare and contrast each alternative and its consequences. In the decision making process groups perform better than individuals in: defining the problem and generating alternative solutions. C-type conflict: disagreement that focuses on problem- and issue- related differences of opinion. A- type conflict: disagreement that focuses on individuals or personal issues. right kind of conflict can lead to better group decision making. Begins and ends by having group members write down and evaluate ideas. Improves group decision making by decreasing a type conflict.