MGMT 1 Chapter Notes - Chapter 9: Operations Management, Quality Management, Chemical Plant
Document Summary
Foreign producers using us technology an concepts to increase effectiveness and efficiency. Maintain closer relationships with suppliers and other companies to satisfy customer needs. Production: creation of finished goods and services using factors of production. Production management: term used to describe all activities managers do to help their firms create goods. Operations management: specialized area in management that converts or transforms resources into goods and services. In service industry, creating good experience for those who use the service. Form utility: value producers add to materials in the creation of finished goods and services. Process manufacturing: part of the production process that physically or chemically changes materials. Continuous process: production process in which long production runs turn out finished goods over time. Intermittent process: production process in which production run is short and machines are changed frequently to make different products. Computer-aided design (cad): use of computers in the design of products.
