HSA 4180 Chapter 14: Managing Organizational Change- Kurt Lewin's three-step approach to change
1 Dec 2016
School
Department
Course
Professor
Document Summary
Prior literature and research on how to manage organizational change offer useful lessons and models. Taken together, these models emphasize the importance of a big-picture shared vision yet also a carefully develop implementation plan with flexibility to adapt. We will examine two models for change that are often used in organizations including hcos. Kurt lewing developed a classic three-step approach to change that is still popular and effective today. The three steps are: unfreeze, move, refreeze. They are explained in this section, based on the work of drafke and borkowski. An hco business office example has been created to illustrate the three steps. Clear out old ideas to make way for new ideas. Make people feel dissatisfied with the current situation. Alter the way people think about the situation. Help people see how the future could be better. Lead people to feel a change is possible and can succeed. Some are national with state and local offices.
