MGT 201 Chapter Notes - Chapter 1: Debit Card, Hierarchical Organization, Making Money
Document Summary
In the past, many managers exercised tight control over employees. Management is the attainment of organizational goals in an effective and efficient manner through planning, organizing, leading, and controlling organizational resources. Managers get things done by coordinating and motivating others. Management is often a different experience from what people expect. Turbulent environmental forces have caused a significant shift in the competencies required for effective managers. Traditional management competencies could include a command-and-control leadership style, a focus on individual tasks, and standardizing procedures to maintain stability. New management competencies include the ability to be an enabler rather than a controller, using an empowering leadership style, encouraging collaboration, leading teams, and mobilizing for change and innovation. Managers perform a wide variety of activities that fall within four primary management functions. Planning is the management function concerned with defining goals for future performance and how to attain them. Leading means using influence to motivate employees to achieve the orga(cid:374)izatio(cid:374)"s goals.
