MAN 3025 Chapter 14: Notes
Document Summary
Leadership - ability to influence employees to voluntarily pursue organizational goals. Power - ability to marshal human, informational, and other resources to get something done. Power is about influencing others, and more influence means more powerful. Authority - right to perform or command (comes with the job). Sources of power: legitimate, reward, coercive, expert, and referent: legitimate power- power that results from managers" formal positions within the organization. All managers have this power over their employees. (influencing behavior because of one"s formal position: reward power- power that results from managers" authority to reward (praise to pay raise) their subordinates. All managers have this power. (influencing behavior by rewards: coercive power- managers" authority to punish (verbal to termination) their subordinates. All managers have this power but must be used with fairness or may lead to resentment. (influencing behavior by punishment: expert power - power resulting from specialized information or expertise.
