MNGT 3810 Study Guide - Midterm Guide: Nominal Group Technique, Cash Flow, Horizontal Integration

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Organization-a deliberate arrangement of people brought together to accomplish a specific purpose. Top managers: make decisions about the direction of an organization. Team leaders: manage activities of a work team. Examples: top managers: ceo, cfo, coo, middle managers: agency head, division manager, project leader, first-line managers: unit coordinator, shift managers, team leaders: team leader for a specific project probably do not have the same responsibilities as first line. Efficiency: doing things right: examples, effectiveness ordering a chicken sandwich and fries; if the customer receives the correct order, efficiency- how quickly the customer got the order. Is the job universal: level in the organization, planning, organizing, leading, controlling, size of the organization, profit vs. not-for-profit, for profit: turning a profit and have investors (generally). There is a board of directors normally as well: non-profit: still has a cash flow but not turning a profit, national borders, knowing what your target market is based on your global location.