FINC13-307 Lecture Notes - Lecture 6: Organizational Behavior, Group Dynamics, Organizational Theory
Document Summary
Demonstrate the importance of interpersonal skills in the workplace. => because outstanding employees are always in short supply and costly to replace: there is a strong association between the quality of workplace relationships and employee job satisfaction, stress, and turnover positive social relationships are associated with: And employee who relate to their managers nd that their ideas are endorsed more often, which improves job satisfaction: increasing ob principles can foster social responsibility awareness. De ne organisational behaviour (ob) it is a eld of study that investigates the impact individuals, groups, and structure have on behaviour within organisations, for the purpose of applying such knowledge toward improving an organisation"s effectiveness. Intuition: we have been reading people - watching their actions and trying to interpret what you see or predict what people might do under different conditions based on your intuition/gut feeling. Unfortunately, the casual/common sense approach to reading others can often lead to erroneous predictions!