MGMT20001 Lecture Notes - Lecture 10: Centrality, Job Satisfaction
27 Jul 2018
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Document Summary
Communication is a process that involves encoding, decoding and feedback. Assumes that a rational communicator can craft the optimal message (e. g. ) choosing the right function, network, channel, load, frequency. People act on the basis of the meaning of situations and whether they share those meanings. Culture is a shared set of beliefs about what is valued. Assumes that one uniform culture is most effective. Culture managed by top managers to increase effectiveness/profitability. Assumes that many different sub-cultures exist and is most effective. Assumes culture is a tool for wielding power by managers over employees through indoctrination. Culture should be resisted or at least questioned. A power relationship depends on some minimal level of trust. Not the act of changing others, or modifying other states, but the potential to do so. Power the capacity of a person, team or organisation to influence others. Involves asymmetric (unequal) dependence between two parties exchange relationship. Contingencies environmental factors that impact power relationship.
