Lecture 1 - Week 1 Notes
PYB007 – Interpersonal Processes and Skills
Conversational skills, ranging from the light hearted to the heavy (e.g. telling a parent their child is
dying; providing support in a health environment).
Communication is essential in both regular professional roles and personal life.
Think about the kinds of communication that will be involved within the working role, and
depending on the profession, the kinds of things that would be required of you in relation to
Also, what kinds of things could perhaps go wrong as a result of poor communication skills?
Think about the kind of situations in which a person may actually not be able to communicate, and
how that would affect the situation?
Reflect on the importance of keeping constant communication whether or not you are able to
physically speak. Constant communication with other people helps keeps the suffering of solitude
An example may be the non-verbal communication between prisoners through developing Morse
code by tapping through walls to maintain a sane connection and keeping strength.
Health Facts (Adler & Towne, 2003)
Why is it important to have people to communicate with?
A lack of communication and social relationships jeopardizes coronary health to such an
extent that rivals cigarette smoking, high blood pressure, obesity, and a lack of physical
Those without strong social ties are two to three times more likely to die from a heart
disease than those who have a sense of connection with others
The rates of all types of cancer is as much as five times higher for divorced men and women
compared to married couples, due to the stress placed upon the sudden loss and lack of a
strong relational ties
Divorced men under the age of 70 die from heart disease, cancer and strokes at double the
rate of married men
Three times as many die from hypertension, five times as many commit suicide, seven times
as many die from cirrhosis of the liver, ten times as many die from tuberculosis
Socially isolated people are four times more susceptible to colds and common flu than those
with active social lives
*At this point, it should be noted that these facts and statistics are now nine years old and
may be potentially outdated compared to attitudes of today. (Such as understanding the
importance of keeping tog