CSIT214 Lecture Notes - Lecture 8: Motivation, Groupthink, Job Satisfaction
8 Aug 2018
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* projects are more likely to succeed when project managers influence with: expertise, work challenge. * projects are more likely to fail when project managers rely too heavily on: authority, money, penalty. Power: the potential ability to influence behavior to get people to do things they would not otherwise do; types include: coercive legitimate, expert reward referent. Developing the human resource plan: involves identifying and documenting project roles, responsibilities, and reporting relationships; contents include: project organizational charts, staffing management plan responsibility assignment matrixes resource histograms. Responsibility assignment matrix (ram): matrix that maps the work of the project as described in the wbs to the people responsible for performing the work as described in the obs. Raci chart: responsibility, accountability (only one a per task, consultation. Tuckman model of team development: forming: storming, norming, performing, adjourning. * the main goal of team development is to help people work together more effectively to improve project performance.
