MGMT 110 Lecture 1: Lecture 1 MGNT110
CHAP 1: INTRODUCTION TO MANAGEMENT
A. Management
1. Definition:
- The process of communicating, coordinating and accomplishing actions in the pursuit of
organizational objectives.
- The process of managing relationships with stakeholders, technologies and other artefacts
both within and between organizations.
2. Management, managing and manager
a) Managing refers to things we do and say as managers
- Handling, directing, controlling, exercising skill in executive ability
- The acts done by a person (manager) in charge of controlling and directing the affairs of
business, institution or agency
b) The manager
- Discharges the functions of managing (planning, controlling, coordinating and directing)
- Is rational in that he/she systematically applies techniques that seek to achieve goals
3. Management becomes most visible when things go wrong
B. Organization
1. Definition: a systematically arranged framework relating people things, knowledge and
technologies
2. Characteristics:
- Purpose, objectives and goals
- Sites of action, practice and experience
- Structural design, formal roles and responsibilities
- Change is normal
- Rules are both explicit and implicit
3. Hierarchy
- Layers of communication, coordination and control
- Is top-down and centralized power
- In many contemporary organizations: is weakening due to need for adaptable, flexible
organizational forms
4. Rules
- Formal rules
- Professional rules
- Legal rules
- Standards rules
- Informal social rules
5. Classification
SECTOR
Government,
not-for-profit,
corporate, etc.
INDUSTRY
Manufacturing,
retails, finance,
etc.
STRUCTURE
Shareholders,
board, types of
managers
find more resources at oneclass.com
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Document Summary
Chap 1: introduction to management: management, definition: The process of communicating, coordinating and accomplishing actions in the pursuit of organizational objectives. The process of managing relationships with stakeholders, technologies and other artefacts both within and between organizations: management, managing and manager, managing refers to things we do and say as managers. Handling, directing, controlling, exercising skill in executive ability. The acts done by a person (manager) in charge of controlling and directing the affairs of business, institution or agency: the manager. Discharges the functions of managing (planning, controlling, coordinating and directing) Is rational in that he/she systematically applies techniques that seek to achieve goals: management becomes most visible when things go wrong, organization, definition: a systematically arranged framework relating people things, knowledge and technologies, characteristics: Rules are both explicit and implicit: hierarchy. In many contemporary organizations: is weakening due to need for adaptable, flexible organizational forms: rules.
