MGMT 110 Lecture Notes - Lecture 3: Masculinity, Individualism, Erving Goffman
CHAP 3: MANAGING CULTURE
A. INTRODUCTION
- Maagig the ulture of a orgaizatio is ofte preseted as a eas task
• It is commonly suggested that an organization is undergoing cultural change only to remain
significantly the same at the end of the change process
• Cultures that exist in organizations are often not amenable to being managed
- Dimensions of culture:
B. THE CONCEPTS OF CULTURE
- Culture comprises the habits, values mores and ways of acting – often referred to as norms – by
which people identity themselves and others
- One way to establish clearly what the norms are is breaking them; breaching the norm draws it to
attention
- Culture is:
• Everyday knowledge that people use habitually to make sense of the world around them
• Patterns of shared meanings and understandings passed down through language, symbols, and
artifacts
1. Norms
- The tacit and unspoken assumptions and informal rules
- The meanings which are negotiated in everyday interactions
- The connection to culture: The norms become the culture later, part of culture and culture is made
of norms.
2. Values
- Values:
• A set of eliefs ad goals that sere as guidig priiples i oes life
• Trans-situational values are consistent and stable across situations
- Value priorities:
• The order of alues i ters of iportae to oes life
3. Artifacts
- Artifacts are: things with which we mark out territory and are symbolic of culture
- Artifacts can be:
• The decorations and art in a building
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Document Summary
Chap 3: managing culture: introduction (cid:858)ma(cid:374)agi(cid:374)g the (cid:272)ulture(cid:859) of a(cid:374) orga(cid:374)izatio(cid:374) is ofte(cid:374) prese(cid:374)ted as a(cid:374) eas(cid:455) task. It is commonly suggested that an organization is undergoing cultural change only to remain significantly the same at the end of the change process: cultures that exist in organizations are often not amenable to being managed. Dimensions of culture: the concepts of culture. Culture comprises the habits, values mores and ways of acting often referred to as norms by which people identity themselves and others. One way to establish clearly what the norms are is breaking them; breaching the norm draws it to attention. Culture is: everyday knowledge that people use habitually to make sense of the world around them, patterns of shared meanings and understandings passed down through language, symbols, and artifacts, norms. The tacit and unspoken assumptions and informal rules. The meanings which are negotiated in everyday interactions.
