MGMT 110 Lecture 4: Lecture 4 MGNT110
CHAP 4: MANAGING TEAMS
A. IMPORTANCE OF UNDERSTANDING TEAMWORK IN ORGANISATIONS
- Teamwork an integral part of many assessment activities in undergraduate business studies
- Teamwork increasingly considered as a key graduate capability by employers
- Teamwork a key component of many organizational tasks – for example project work
B. TEAM AND GROUP DYNAMICS
1. Team and group
- Team: Two or more people psychologically contracted together to achieve common goals, and share
responsibility and accountability for outcomes
- Group is similar to a team, except:
• No psychological contract is involved
• No interdependency is assumed
*Psychological Contract
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2. Essentials of teamwork
- Identify the objectives of the teamwork
- Agree on shared values
- Introduce yourself to team-members
- Identify a team leader(s)
- Discuss/negotiate a work plan
- Allocate roles and functions
3. Group dynamics
- The study and analysis of any form of interaction that occurs within group contexts
- Concerned with how groups form, their structure, processes, and how they function as a unit
4. Why do we form different types of groups?
- Safety
- Belongingness
• In-group and out-group
- Types of groups
• Informal and formal groups
• Closed and open groups
C. GROUP PROPERTIES AND PROCESSES
1. Social impact of group properties: Social impact refers to
- Strength of ties between individuals interacting in a group
- The spatio-temporal closeness of the individuals
- The size of the group
2. Group properties and processes
- Social facilitation (Hawthorne affect): groups of people have a profound effect upon individual
behavior and the overall performance of the team
- Conformance and obedience
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Document Summary
Chap 4: managing teams: importance of understanding teamwork in organisations. Teamwork an integral part of many assessment activities in undergraduate business studies. Teamwork increasingly considered as a key graduate capability by employers. Teamwork a key component of many organizational tasks for example project work: team and group dynamics, team and group. Team: two or more people psychologically contracted together to achieve common goals, and share responsibility and accountability for outcomes. Group is similar to a team, except: no psychological contract is involved, no interdependency is assumed. Clegg et al (cid:894)(cid:1006)(cid:1004)(cid:1005)(cid:1005):(cid:1012)(cid:1013)(cid:895) (cid:858)the assu(cid:373)ptio(cid:374)s, (cid:271)eliefs, a(cid:374)d e(cid:454)pe(cid:272)tatio(cid:374)s held (cid:271)et(cid:449)ee(cid:374) o(cid:374)e pe(cid:396)so(cid:374) a(cid:374)d a(cid:374)othe(cid:396) or within a group, o(cid:396)ga(cid:374)izatio(cid:374) a(cid:271)out the (cid:374)atu(cid:396)e a(cid:374)d fu(cid:374)(cid:272)tio(cid:374) of the (cid:396)elatio(cid:374)ship (cid:271)et(cid:449)ee(cid:374) the(cid:373)(cid:859): essentials of teamwork. The study and analysis of any form of interaction that occurs within group contexts. Types of groups: closed and open groups. Informal and formal groups: group properties and processes, social impact of group properties: social impact refers to.
