MGMT 110 Lecture Notes - Lecture 7: Organizational Learning, Explicit Knowledge, Knowledge Management
CHAP 7: MANAGING KNOWLEDGE AND LEARNING
Francis Bacon said in 1597 that ‘Knowledge is power.’ We think that ‘Knowledge is good, but critique is
better.’ – Clegg, Kornberger & Pitsis 2012
‘We are, in my view, faced with an entirely new situation in education where the goal of education, if we
are to survive, is the facilitation of change and learning. The only man (sic) who is educated is the man
who has learned how to learn; the man who has learned how to adapt and change; the man who
has realized that no knowledge is secure, that only the process of seeking knowledge gives a
basis for security. Changingness, a reliance on process rather than upon static knowledge, is the only
thing that makes sense as a goal for education in the modern world’ – Carl Rogers 1969
A. INTRODUCTION
- Knowledge: ideas, meanings, understandings and explanations of how phenomena of interest
actually work (acquired by a person through experience or education)
- Knowledge management: the process of managing knowledge to meet existing and future needs
- Organizational learning: when the knowledge that organizational members have is explicitly known
and codified by the organization
B. WHAT IS KNOWLEDGE?
- Definition: ‘knowledge is the individual ability to draw distinctions within a collective domain of action,
based on an appreciation of context or theory, or both’ (p.979)
1. Sources of knowledge
- Learning by doing – learning while managing
- Learning by seeing – learning by watching other managing or being managed by others
- Hearing stories – shared narratives of how things happened in the organization, how problems were
experienced and resolved etc.
- Popular accounts – popular and celebrated accounts of exemplary CEOs, usually shared through
popular media
2. Types of knowledge
find more resources at oneclass.com
find more resources at oneclass.com
Document Summary
Francis bacon said in 1597 that knowledge is power. " we think that knowledge is good, but critique is better. " clegg, kornberger & pitsis 2012. We are, in my view, faced with an entirely new situation in education where the goal of education, if we are to survive, is the facilitation of change and learning. Changingness, a reliance on process rather than upon static knowledge, is the only thing that makes sense as a goal for education in the modern world" carl rogers 1969: introduction. Knowledge: ideas, meanings, understandings and explanations of how phenomena of interest actually work (acquired by a person through experience or education) Knowledge management: the process of managing knowledge to meet existing and future needs. Definition: knowledge is the individual ability to draw distinctions within a collective domain of action, based on an appreciation of context or theory, or both" (p. 979: sources of knowledge.
