21511 Lecture 1: Global operations and supply chain mangement
28943 21511 - Global Operations and Supply Chain
Management
Global Operations and Logistics Management (Western Sydney University)
28943 21511 - Global Operations and Supply Chain
Management
Global Operations and Logistics Management (Western Sydney University)
Distributing prohibited | Downloaded by Kyra Blake ([email protected])
lOMoARcPSD|1374560
21511$–$Global$Operations$and$Supply$Chain$Management$
!
Individual!Assessment!30!%!!
Class!participation!(4%)!Pre;learning!activity!(5%)!Portfolio!Submission!(21%)!
!
Group!Assessment!30%!
!
Final!Exam!40%!
!
Week$1$–$Introduction$
Functional,!practical!and!applicable!
Management!of!the!entire!production!and!delivery!system!
!
Success!=!effectiveness!of!strategies!and!efficient!processes!
1.Plan!
2.!Identify!suppliers!(high!quality!raw!materials!at!reasonable!cost)!!
3.!Logistics!processes!or!linkages!between!suppliers!and!company!
4.!Products!manufactured!and!designed!and!delivered!
5.!Reverse!logistic!system!(defected!products!returned)!
!
Strategy,$Processes$and$Analytics$
$
OSCM$=!design,!operation,!and!improvement!of!the!systems!that!create!and!deliver!the!firm’s!primary!
p/s!
!!Involves!=!product/service!design,!purchasing!and!supplier!contracting!(relationship!management),!
manufacturing,!service!operations,!logistics!(organisation,!receipt,!transport!and!storage!of!goods)!
distribution!!
!
Success$–$strategy,!processes!to!deliver!p/s,!analytics!to!support!decisions!
!
Operations$–!manufacturing!and!service!processes!to!transform!resources!into!products!
Supply$Chain$–!processes!that!move!info!and!material!to!and!from!the!firm!(end!to!end)!
!
General!Terms!–SC!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
!
$ $
Thinkswap Document
Distributing prohibited | Downloaded by Kyra Blake ([email protected])
lOMoARcPSD|1374560
What$is$accomplished$in$OSCM?$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
The$Economic$System$–!inputs!(labor,!capital,!management,!material,!machines)!transformation,!
outputs!(g/s)!
!
Process$Activities$PSMDR$
Planning!–!processes!needed!to!operate!an!existing!supply!chain!
Sourcing!–!selection!of!suppliers!that!will!deliver!g/s!needed!to!create!product!
Making!–!producing!p/s!
Delivering!–!logistics!processes!such!as!selecting!carriers,!coordinating!movement!of!goods/info,!
collecting!payments!
Returning!–!receiving!worn;out/defective,!or!excess!products!
!
Operational$Capabilities!
Quality!management,!decision!making,!project!management,!sales/operations!planning,!new!product!
design,!new!service!design,!inventory!management,!demand!management!and!forecasting,!process!
design!
!
Current$Issues$in$OSCM$
Coordinating!relationships!between!members!of!SC!
Optimising!global!network!of!sups,!prods!and!distributors!
Managing!customer!touch!points!
Raising!awareness!of!OSCM!as!a!competitive!weapon!
Sustainability,!ethics!and!triple!bottom!line!SEE!(Social,!economic,!environmental)!
!
Efficiency$(doing!something!as!the!lowest!possible!cost)!effectiveness$(doing!the!right!things!to!create!
the!most!value)!and$value$(attractiveness!of!product!relative!to!its!cost)!
!
Efficiency$and$Wall$Street$
Comparison!of!firms!is!important!to!
investors!
Management!efficiency!ratios!!
!
! !
Thinkswap Document
Distributing prohibited | Downloaded by Kyra Blake ([email protected])
lOMoARcPSD|1374560
