31266 Lecture Notes - Lecture 2: Business Process Management, Process Simulation, Business Process
Document Summary
Example: manufacturing an product assembly process, a quality assurance process, a corrective/preventive maintenance process. We explained the role of information systems in different stages of business. Providing a means to complete the task. Informing employees when it is time to complete a task. Is evaluates information to determine how well a process is being executed. You became familiar with: business process management suite (bpms): application which enables businesses to model, analyse, optimize, execute, monitor their processes. We discussed the role of information systems in business process management as following: (semi-)automated support tools (e. g. , process simulation tool) support process modelling and analysis. Process-aware information systems support process implementation and execution. Computer based self-learning tools support process improvement. (semi-)automated process escalation and measurement management tools, performance visualization tools (e. g. , dashboards), support process control and measurement: we examined how information systems enable organizations to respond to the major pressures confronting modern organizations.
