COMM 1P96 Lecture Notes - Lecture 4: Johari Window, Eye Contact, Interpersonal Communication
Document Summary
Lecture four chapter five: listening january 26th, 2016. Five stages of listening (in book; page 169/170) Effort it takes effort to focus on listening. Message overload you have to prioritize what you are focusing. Rapid thought we think a lot faster than other people can speak. Psychological noise your mind wanders elsewhere. Physical noise outside interfering noise, or hungry, tired. Faulty assumptions most assumptions are faulty. Cultural differences knowing the differences of what acceptable. Offer an example of what you think the speaker means. Reflect the underlying theme of the message. Breaking the chain of command around you. Open your body position and remove barriers/obstacles. Be positive with your demeanour sit up, keep quiet and. Don"t pass judgement or dismiss the speaker because you aren"t. Review material later/follow up if you need clarification focused, take good notes enjoying a presentation. Relax and give yourself some room to breathe, then.