BUSI 1800 Lecture Notes - Lecture 11: Absenteeism, Baby Boomers, Theory X And Theory Y
29 Jul 2015
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Document Summary
Intrinsic reward- the good feeling you have when you have done a job well. Extrinsic reward- something given to you by someone else as recognition for good work; extrinsic rewards include pay increases, praise, and promotions. Scientific management- studying workers to find the most efficient ways of doing things and then teaching people those techniques. Time motion studies- studies, begun by frederick taylor, of which tasks must be performed to complete a job and the time needed to do each task. Principle of motion economy- theory developed by frank and lilian gilbreth that every job can be broken down into a series of elementary motions. Hawthorne effect- the tendency for people to behave differently when they know they are being studied. Maslow"s hierarchy of needs- theory of motivation that places different types of human needs in order of importance, from basic physiological needs to safety, social, and esteem needs to self-actualization needs.
