BUSI 2101 Lecture Notes - Lecture 11: Procter & Gamble, Making Money

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Organizational culture is a pattern of shared values and beliefs held by members that produce particular norms of behaviour that can distinguish one organization from another. The dominant culture manifests the values shared by a majority of the organizatio(cid:374)"s (cid:373)e(cid:373)bers. Subcultures usually share the dominant culture"s core values as well as other values that characterize their own department, geographical unit, and so on. Countercultures are whose values in opposition to those of the dominant culture. 1. artifacts - visible or tangible organizational structures and processes (e. g. , organizational stories, buildings, rituals and ceremonies, stories, language) 2. espoused values - strategies, goals, and philosophies (e. g. , the company mission: basic underlying assumptions - unconscious, taken-for-granted beliefs, perceptions, thoughts, and feelings (e. g. , it"s more important to save face than correct a problem) Socialization is the systematic process by which organizations bring new members into their cultures.

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