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Lecture 2

BUSI 3102 Lecture 2: Job Analysis

2 Pages

Course Code
BUSI 3102
Larry M.Coutts

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Job Analysis Position: Collection of tasks and responsibilities performed by an individual Job: Group of related activities and duties Job Analysis: The breaking down of a job into its component activities and requirements Sources of Job Analysis Information Job Incumbents may inflate job importance Supervisors differences with incumbents regarding critical requirements Subordinates, Customers, Documentation TaskOriented Procedures Focus on what is accomplished Development of a series of task statements WorkerOriented Procedures Examine the human attributes needed to perform a job successfully Knowledge. Skills, Abilities Job Analysis Methods Review of written materials Employee Log Interviews Direct Observation Standardized Forms (FJA and PAQ) Critical Incident Technique Incumbent generate incidents of excellentpoor performance Experts examine each incident and determine the type of example Incidents are sorted into categories Functional Job Analysis (FJA) Highly structured taskoriented approach Questions o What do you do? o How do you do it? o What do you need to know to work? o Skills and abilities needed to do the work? Position Analysis Questionnaire (PAQ) Structured questionnaire (workeroriented) 6 major categories 1. Information input 2. Mental processes
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