BUSI 3102 Lecture Notes - Lecture 4: Absenteeism, The Employer, Reasonable Accommodation
1 Feb 2018
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Key dimensions: employee communication, employee rights, employee discipline, employee involvement, employee counselling. Improve productivity - productivity is significantly impacted by employees" ability and attitude. Downward communication system - enables employees to understand the company from seniors. In-house publications and pre-recorded messages e. g. , newsletters, employee handbook: electronic communication e. g. , e-mail, intranet-websites that are only available for employees, can be used for announcements. Social media and mobile devices e. g. , twitter/facebook, security/usage issues associated with use of technology. Information sharing and open book management e. g. , communicate info about economic performance of organization to employees solicit input/proposals for change - helps with ideas for improvement. Upward communication systems -from front line workers to senior management: grapevine communication e. g. , informal discussions with coworkers, hrm and technology. In-house complaint procedures register formal complaints about coworkers, supervisors, work, policies, etc. Discipline: management action to encourage compliance with the organization"s standards - rules, policies and procedures.
