COMM 2002 Lecture Notes - Likert Scale, Thurstone Scale, Jargon

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What are our researcher questions and who are we getting this information from to make these questions. Decide exactly what you want to find out. Imagine yourself as a respondent (who are we surveying/put oneself in their shoes and try to picture them answering) Telephone: coverage, convenient, quick, inexpensive, easy to supervise. In person: connection, visual cues, explain questions, location specific. Internet: coding, access to large groups (higher drop-out rate compared to mail surveys) Who you are, who is funding the research, the purpose, respondant selection, contact info. Closed ended questions: you have to pick from a list of things or a range. Open ended questions: you as an individual make the response with your own words. The respondents can express themselves & do not need to fit what they"re feeling. Create a balance between positive and negative responses to a question. No instructions about how to indicate answers. More than one answer may be applicable.

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