COMS 210 Lecture Notes - Lecture 5: Henry Mintzberg, Sigmoid Function
Document Summary
Claim: the pressures of the job drive the manager to take on. Too much work, encourage interruption, respond quickly to. Every stimulus, seek the tangible and avoid the abstract, Make decisions in small increments, and do everything. The classical views suggest that managers organize, coordinate, plan, and control. The facts say that managers work out of the blue, they don"t write down much, they plan out of their heads most of the time: the manager has no daily duties to perform. The manager has a lot of regular duties to perform (ceremonies, rituals, negotiation processes, things that link the organization with the environment: the manager has a system with all the company information. Most managers don"t even use mis because they are complicated and useless. Most managers prefer verbal communication as opposed to e-mails, mail and other documents. Managers like to hear gossip and rumors because today"s gossip may be tomorrow"s fact (handy, sigmoid curve)