COMM 210 Lecture 7: Mintzberg's Management Theory
Document Summary
Myths about the manager"s role and their realities: 1 the manager is a reflective, systematic planner. 2 the effective manager has no regular duties to perform. 3 the manager needs a management information system. Reality: managerial work involves performing regular duties, negotiations, and the processing of soft information that link the organization to its environment. Reality: managers favor verbal media, telephone calls and meetings, over documents: delegation dilemma: because managers prefer verbal media, it is stored in programs their minds rather than in a computerized mis. Delegating tasks would involve briefing subordinates, so managers often feel like it is most efficient to get tasks done themselves learn in order for it to be a profession: a science involves systematic, analytically determined procedures and. 4 management is becoming a science and a profession. Interpersonal: managing through people: figurehead: being the head of an organization means performing ceremonial duties. This role may sometimes be routine, involving little serious communication: leader: influential.