COMM 222 Lecture Notes - Lecture 2: Scientific Management, Ideal Type, Human Relations Movement
1 Feb 2017
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Class 2 - week 1 class b - introduction. The art of getting things accomplished in organizations through others. Managers acquire, allocate, and utilize physical and human resources to accomplish goals. If behaviour can be predicted and explained, it can often be managed. Prediction and explanation involves analysis while management is about action. When you use research to determine the best way to manage people, motivate, lead, etc. Involves translating principles based on the best scientific evidence into organizational practices. Making decisions based on the best available scientific evidence from social science and organizational research rather than personal preference and unsystematic experience. The use of evidence-based management is more likely to result in the attainment of organizational goals. Classical viewpoint: high specialization of labor, intensive coordination, centralized decision making. Scientific management: introduction of research to determine the optimal degree of specialization and standardization. Bureaucracy (weber): strict chain of command, detailed rules, high specialization, centralized power; "ideal type of organization"
