COMM 222 Lecture Notes - Lecture 10: Corporate Social Responsibility, Organizational Identification, Role Conflict
Document Summary
Learning objective 1: define ethics and review the ethical dilemmas that managers face. Ethics: can be defined as systematic thinking about the moral consequences of decisions. Stakeholders: people inside or outside of an organization who have the potential to be affected by organizational decisions. Managers are often asked to have an unethical behaviour (a majority agreed). Top managers tend to see their organizations as being more ethical than do those lower in the hierarchy. Among business students, undergraduates have been found to be more ethical than mba students. Older people are marginally more ethical than the young. A study of an occupationally diverse group of managers discovered seven themes that defined their moral standards for decision making: To know those causes might help to prevent this behaviour: Gain: the anticipation of healthy reinforcement for following an unethical course of action, especially if no punishment is expected. (money)